Terms & Conditions

Terms and conditions for sale of goods from this site

Please ensure that you read and agree to these terms before purchasing goods from this site. By purchasing goods you automatically accept these terms and conditions.

Contract of Sale: 

Confirmation of receipt of your order will be emailed to you however no contract of sale exists between us until payment has been received by us.


All prices quoted are in sterling (UK pounds) and include VAT at 17.5% unless otherwise stated. Very rarely, we may be forced to increase a price and although we reserve the right to change our prices without notice, we would always make every effort to inform the customer of any such increase before goods were despatched.


V.A.T. is included in the prices shown. This will be deducted on supply of a VAT registration number for customers in the European Union.


Any item may be returned for exchange or for refund for whatever reason provided it is unused, in new condition and in its original packing. Please inform us of your intention to return your item within 14 days of receipt. You then have an 14 additional days in which to complete your return. We very much appreciate returns being made as soon as possible. Claims for damage or shortages must be advised within 7 days of despatch. All returns will be dealt with promptly.

Returns Address:

The Anglers' Lodge, Jubilee Lakes, Redworth, Darlington, Co Durham England. DL2 2UH. Contact Phone Number 01388 772611. We strongly advise that you ensure that goods are fully insured for the return trip.

Special Offers:

All special offers and price reductions are subject to availability. 

Next Day Delivery:

Orders placed by midday on a working day will be shipped for delivery the next available working day. Orders placed on a Saturday, Sunday or Bank Holiday would be shipped on the next working day.


Where we specifically offer next day delivery or for our tracked service we use a very reliable carrier on a next working day service but we cannot always guarantee next day delivery perhaps due to the part of the country you live in or because of high pressure on carriers at certain times of the year. So not guaranteed for next day but we do our very best and rarely fail. Should goods be out of stock for day or two we will send them on separately ASAP. If longer we will contact you for your preference.

Provided Links to other websites and services:

The website provides links to other websites for your convenience only, they are not under control or maintained by Jubilee Lakes. We are not responsible for the content of these websites.


We do not disclose buyers' information to third parties except where required in the processing of their order. In this case, the third party (Worldpay or PayPal) will not disclose any of the details to any other third party.

Health & Safety:

For your benefit we would remind you that certain items used in Fly Tying & Fishing may be poisonous or carcinogenic - so don't inhale them, put them in your mouth or put your fingers in your mouth etc. Wash your hands after use. Please use all sensible precautions when using any items purchased from our site and use them only for the purpose they were designed. (These warnings would probably apply to most items you buy in day to day life but better to be safe than sorry!)

These terms and conditions shall not affect your statutory rights according to UK Law.

Updated 09/03/2023